Skip to content
FREE & FAST SHIPPING ON ALL ITEMS | SAME DAY DISPATCH | 5-STAR RATED ON TRUSTPILOT & GOOGLE

Need help?

Call us 01487 830 402
contact@sdjsports.co.uk

Follow Us

  • Facebook
  • Instagram
  • YouTube
  • LinkedIn
  • Cycle
  • Turbo Trainers & Accessories
  • Shop All Cycling >
  • Swim
  • Swimwear
  • Swim Caps
  • Swim Goggles
  • Towels
  • Training Aids
  • Watches & Pedometers
  • Wetsuits
  • Shop All Swimming >
  • Run
  • Footwear & Accs.
  • Hydration Backpacks
  • Lights & Reflectives
  • Running Armbands
  • Shop All Running >
  • Outdoors
  • Bags, Backpacks & Accs.
  • Camping Furniture
  • Cooking & Eating Equipment
  • Nutrition
  • Sleeping Equipment
  • Tents & Shelters
  • Outdoor Tools & Equipment
  • Outdoor Toys & Rideons
  • Shop All Outdoors >
  • Cricket
  • Cricket Clothing
  • Cricket Equipment
  • Cricket Protection
  • Cricket Accessories
  • Shop All Cricket >
  • Fishing
  • Clothing & Footwear
  • Lines & Braid
  • Luggage & Trollies
  • Nets & Handling Equipment
  • Fishing Reels
  • Rod Rests & Bite Alarms
  • Tools & Equipment
  • Shop All Fishing >
  • Fitness
  • Body Care
  • Fitness & Training Clothing
  • Injury Supports & Recovery Supplements
  • Nutrition
  • Towels
  • Weights & Fitness Equipment
  • Shop All Fitness >
  • Skate & Scooter
  • Stunt Scooters
  • Electric Scooters
  • Kids Scooters
  • Skateboards
  • Helmets
  • Protective Gear
  • Skate & Scooter Parts
  • Shop All Skate & Scooter >
  • Ball Sports
  • American Football
  • Badminton
  • Baseball
  • Basketball
  • Cricket
  • Dodgeball
  • Football
  • Golf
  • Rugby
  • Table Tennis
  • Shop All Ball Sports >
  • Hobbies, Toys & Games
  • Model Kits
  • Radio Control
  • Scalextric
  • Outdoor Toys
  • Arts & Crafts
  • Themed Stationary
  • Darts
  • Snooker & Pool
  • Shop All Hobbies, Toys & Games >
  • WINTER SALE DEALS
  • 2023 Exposure Lights - Up to 31% off
  • Scooters - Up to 70% off
  • Cuda Kids & Junior Bikes - From £219.99
  • MTB Bikes - From £162.99
  • MET Bike Helmets - Up to 68% off
  • Revell Model Kits - Up to 40% off
  • Radio Control Toys - From £19.99
  • Shop All Winter Sale >
  • Help
  • Contact info
  • Opening times
  • Call: 01487 830 402
  • Contact Form
  • contact@sdjsports.co.uk
  • Check out FAQs
  • Exposure Lights Returns & Warranty
  • Bikes
  • BMX Bikes
  • Electric Folding Bikes
  • Hybrid Bikes
  • Mountain Bikes
  • Kids Bikes
  • Accessories
  • Bags & Storage
  • Bells, Horns & Mirrors
  • Body Care
  • Bottles & Cages
  • Child Seats, Trailers & Car Racks
  • Lights & Reflectives
  • Locks & Security
  • Mudguards
  • Nutriton & Hydration
  • Pumps
  • Stabilisers
  • Tools, Maintenance & Protection
  • Components
  • Grips & Tape
  • Headsets & Spacers
  • Seatposts & Clamps
  • Tyres
  • Tubes
  • Bike Frames Spares
  • Groupsets & Build Kits
  • Handlebars & Stems
  • Pedals & Cleats
  • Suspension & Suspension Forks
  • Wheels
  • Brakes
  • Saddles
  • Clothing & Footwear
  • Footwear
  • Socks
  • Bib Shorts & Tights
  • Trousers, Tights & Shorts
  • Gloves
  • Warmers & Base Layers
  • Jackets
  • Jerseys
  • Eyewear
  • Headwear
  • Protective Clothing
  • Computers & Tech
  • Cycle Computers
  • GPS Computers
  • Phone Mounts
  • Helmets
  • Road Bike & MTB Helmets
  • Full Face Cycling Helmets
  • Kids Helmets
  • Replacement & Spare Parts
SDJ Sports SDJ Sports
Login / Signup
My account

Login to my account

Enter your e-mail and password:

New customer? Create your account

Lost password? Recover password

Recover password

Enter your email:

Remembered your password?

0
Cart

Spend £10.00 more and get free shipping!

Your cart is empty

Shop our products
  • Cycle
    • Bikes
      • BMX Bikes
      • Electric Folding Bikes
      • Hybrid Bikes
      • Mountain Bikes
      • Kids Bikes
    • Accessories
      • Bags & Storage
      • Bells, Horns & Mirrors
      • Body Care
      • Bottles & Cages
      • Child Seats, Trailers & Car Racks
      • Lights & Reflectives
      • Locks & Security
      • Mudguards
      • Nutriton & Hydration
      • Pumps
      • Stabilisers
      • Tools, Maintenance & Protection
    • Components
      • Grips & Tape
      • Headsets & Spacers
      • Seatposts & Clamps
      • Tyres
      • Tubes
      • Bike Frames Spares
      • Groupsets & Build Kits
      • Handlebars & Stems
      • Pedals & Cleats
      • Suspension & Suspension Forks
      • Wheels
      • Brakes
      • Saddles
    • Clothing & Footwear
      • Footwear
      • Socks
      • Bib Shorts & Tights
      • Trousers, Tights & Shorts
      • Gloves
      • Warmers & Base Layers
      • Jackets
      • Jerseys
      • Eyewear
      • Headwear
      • Protective Clothing
    • Computers & Tech
      • Cycle Computers
      • GPS Computers
      • Phone Mounts
    • Helmets
      • Road Bike & MTB Helmets
      • Full Face Cycling Helmets
      • Kids Helmets
      • Replacement & Spare Parts
    • Turbo Trainers & Accessories
    • Shop All Cycling >
  • Swim
    • Swimwear
    • Swim Caps
    • Swim Goggles
    • Towels
    • Training Aids
    • Watches & Pedometers
    • Wetsuits
    • Shop All Swimming >
  • Run
    • Footwear & Accs.
    • Hydration Backpacks
    • Lights & Reflectives
    • Running Armbands
    • Shop All Running >
  • Outdoors
    • Bags, Backpacks & Accs.
    • Camping Furniture
    • Cooking & Eating Equipment
    • Nutrition
    • Sleeping Equipment
    • Tents & Shelters
    • Outdoor Tools & Equipment
    • Outdoor Toys & Rideons
    • Shop All Outdoors >
  • Cricket
    • Cricket Clothing
    • Cricket Equipment
    • Cricket Protection
    • Cricket Accessories
    • Shop All Cricket >
  • Fishing
    • Clothing & Footwear
    • Lines & Braid
    • Luggage & Trollies
    • Nets & Handling Equipment
    • Fishing Reels
    • Rod Rests & Bite Alarms
    • Tools & Equipment
    • Shop All Fishing >
  • Fitness
    • Body Care
    • Fitness & Training Clothing
    • Injury Supports & Recovery Supplements
    • Nutrition
    • Towels
    • Weights & Fitness Equipment
    • Shop All Fitness >
  • Skate & Scooter
    • Stunt Scooters
    • Electric Scooters
    • Kids Scooters
    • Skateboards
    • Helmets
    • Protective Gear
    • Skate & Scooter Parts
    • Shop All Skate & Scooter >
  • Ball Sports
    • American Football
    • Badminton
    • Baseball
    • Basketball
    • Cricket
    • Dodgeball
    • Football
    • Golf
    • Rugby
    • Table Tennis
    • Shop All Ball Sports >
  • Hobbies, Toys & Games
    • Model Kits
    • Radio Control
    • Scalextric
    • Outdoor Toys
    • Arts & Crafts
    • Themed Stationary
    • Darts
    • Snooker & Pool
    • Shop All Hobbies, Toys & Games >
  • WINTER SALE DEALS
    • 2023 Exposure Lights - Up to 31% off
    • Scooters - Up to 70% off
    • Cuda Kids & Junior Bikes - From £219.99
    • MTB Bikes - From £162.99
    • MET Bike Helmets - Up to 68% off
    • Revell Model Kits - Up to 40% off
    • Radio Control Toys - From £19.99
    • Shop All Winter Sale >
  • Help
    • Contact info
    • Opening times
    • Call: 01487 830 402
    • Contact Form
    • contact@sdjsports.co.uk
    • Check out FAQs
    • Exposure Lights Returns & Warranty

Returns, Cancellations, Refunds & Warranty

 1. Cancellation Policy

  • If you have placed an order but then wish to change or cancel it, please contact us via email or call us on 01487 830 402 as soon as possible.
  • Orders move rapidly through to our warehouse so please contact us as soon as possible. We will try our best to accommodate any changes but we cannot guarantee that we will be able to do so as the order may already have been dispatched. In such cases, you may have to wait until you receive the order and then follow the procedures for returns. Unfortunately, goods that have been dispatched cannot be changed or redirected to an alternative address.
  • Under the Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel your order in writing (except for customised products). This can be actioned up to seven working days after you have received the goods (beginning on the day after you receive the goods). Please see our Returns Policy below.

 

2. Returns Policy

If you have changed your mind, you can return any item (except for customised products) within 30 days of receipt for a refund, provided that the item meets the following conditions:

  • Unless damaged or defective, items need to be returned unopened in their original condition with appropriate tags and packaging (except in cases where the item must be tried for fit, excluding undergarments, e.g. cycle shorts and socks).
  • In the case of clothing or other items, which have to be tried for fit, any returns must be in their original packaging and with any labels still attached. As stated above, we are unable to accept returns of undergarments (e.g. cycling shorts) or socks.
  • You will need to return the item through a parcel carrier of your choosing and pay for any postage charges in connection with returning your purchase.
Our returns address is as follows: 
SDJ Sports Limited
Returns Department
7 Titan Drive
Fengate
Peterborough
PE1 5XN
  • We reserve the right to send back items to you that have been returned to us after 30 days or items that do not comply with the returns criteria detailed above*.

2.1 Exposure Light Returns

In the event you wish to return an Exposure Light item, please do contact us before you send the item back to us with your name, order number and reason for return, so that we can generate a returns number necessary for your refund.  

3. Damaged, defective or incorrect items

On rare occasions, mistakes can be made in picking and packing your order or sometimes defective items from our suppliers slip through. In such circumstances, we want to make it as easy as possible for you to receive replacement goods or a refund. Please contact us via email with a brief description of the issue and any images if possible.

You should inspect all deliveries from us as soon as possible after receipt to ensure that the items delivered have been received in the correct quantities and are not damaged or defective. You must notify us of any issues with your order within 7 days of receipt. If the item is visibly defective then a photo of the defect included with an email will help to process the warranty return quicker. If no picture is provided then we may ask for one so that we are able to assess the defect prior to sending the link for a free return label.

Within 30 days of receipt you can return an item for exchange or request a refund for:

  • Items damaged in transit.
  • Defective items.
  • Items that you did not order, which have been shipped incorrectly.
  • We will only accept returns for items that have been opened if they are damaged or defective. The only exception to this are items that must be tried for fit (with the exclusions noted above).
  • Many of the products listed for sale on our website benefit from a manufacturer's warranty, the details of which may be included with your delivery. Please keep all the warranty information, and proof of purchase, as this may be needed should a fault develop after delivery. If an item becomes defective after 30 days, you should contact us using the returns procedure above.
  • Please note all items will be inspected on their return. If an item returned is found not to be damaged or defective or sent in error by us, you will be responsible for the postage charges and the costs of any other services provided to you in connection with your purchase.

4. Who pays for postage of returned Items?

4.1 Buyer's Remorse

  • If you have changed your mind and the item is not defective or has not been sent in error by us, you can send the item back to us within 30 days of receipt through our tracked returns service with Royal Mail provided that the item meets certain dimensions. 
  • If you choose to send the item back to use through a carrier of your choosing, you will be responsible for the postage charges and the costs of any other services provided to you in connection with your purchase. 

4.2 Damaged, Defective or Incorrect items

If you are returning an item because of an error on our part or because it is damaged or defective, we will cover the return postage. If you live within the UK, we will provide a link that will allow you to generate a free returns label. If you do not live within the UK and we ask you to send the order back, then we will happily refund the postage costs incurred in sending the item back, subject to certain conditions outlined below:

  • Please contact us via email or or on 01487 830 402. If you have purchased from a Marketplace channel, please contact via the Amazon or eBay messaging systems. We will then advise you how we would like you to proceed.
  • If the free postage link is provided then no refund for postage will be made as this label will be a pre-paid stamp ready for you to attach onto the item being returned.
  • If we request you to pay the return postage we are only able to refund postage costs of a standard service unless requested to do otherwise by ourselves. If you use a premium/expedited service, such as Royal Mail Special Delivery, UK Courier Services, Parcel Force 24, FedEx, UPS or DHL we will be unable to cover the additional cost over what we consider to be the standard service cost.
  •  Any items returned to us are your responsibility until they reach our Warehouse. Please ensure you package your return to prevent any damage to the items or boxes. We recommend you use a postal service that insures you for the value of the goods you are returning in the event of loss on the way back to us.

5. Delivery of replacement items

  • If items are returned to us because they were received damaged, defective or in error, then you will not be charged further delivery costs on the shipment of an equivalent replacement item. We will ship replacement items to you under the same delivery option as you selected with your original order.
  • If we have a replacement in stock, we will ship your replacement when we have received and inspected your returned item. If the item is not in stock, we will provide an estimate of when it will be available or provide a suitable alternative.

6. Refunds

  • Once any returned items have been inspected and your request for a refund has been approved we will issue the refund in the same way as the original payment was made.

7. Exposure Lights Returns & Warranty 

  • We offer a 30 day warranty with any Exposure Light purchase (excluding accessories). This means that in the first 30 days of purchase, should a defect occur with your Exposure light, you will get a replacement upon returning the faulty light to us, or if you wish, a refund.
  • After the 30 day period, you will get a free repair of the faulty light with it being sent back to Exposure. Exposure will then send the light back to you.
  • This warranty covers material and workmanship defects only. Accidental damage and neglect are not covered by the warranty. Modifications or improper use will also deem the warranty void.

 

Fast & Free UK Delivery On All Orders

Free UK delivery on all orders& same day dispatch on most items when you order by 1pm. Learn More

Easy 30 Day Returns

Not satisfied or something wrong? We offer easy returns up to 30 days after delivery. Learn More

Top-notch Support

Our customer service team is here to answer any queries you may have on the phone, through email or customer contact form. Learn More

Secure & Flexible Payments

Your payment information is always processed securely and we'll never see your credit card information. Learn More

  • About Us
  • Contact Us
  • FAQ
  • Delivery
  • Returns
  • Terms & Conditions
  • Privacy Policy
  • Refund Policy
  • CCPT Opt Out

SUBSCRIBE TO THE SDJ SPORTS' NEWSLETTER

Receive the latest product news and exclusive discounts when you sign up to our newsletter.

© 2023 SDJ Sports

Follow Us

We Accept

American Express Apple Pay Diners Club Discover Google Pay Maestro Mastercard PayPal Shop Pay Visa

© 2023 SDJ Sports

  • Opens in a new window.